Support
- Our Microsoft certified technicians can keep your
desktops up and running. We have experience dealing
with users with all levels of technical expertise.
We understand that having patience and the ability
to listen are key elements to good desktop support.
Our "techs" have people skills as well as technical
skills, and will help to make the support process
as painless as possible.
Workstation
management - To aid in rolling out new systems
and restoring systems that have problems, we make
extensive use of imaging technology. This involves
creating an image of a base system which can be applied
to any other machine to quickly bring it online. This
process can greatly reduce IT costs and user downtime.
Backups
- Workstations are often overlooked when it comes
to backup planning. Ideally users would save all important
data on the servers, which could then be backed up
each night. In the real world however, important data
is often stored on desktop systems and there is rarely
a backup plan. Globalize can work with you to create
customized backup plans that are fully automated to
protect data on the desktop.